Global Customer Program Manager
Fulltime Bachelor/Master Eindhoven
Want to make the impossible possible together? Do you want to exceed customer expectation and achieve the highest level of customer satisfaction? Are you driven, enthusiastic and does high-tech product development make your heart beat faster? Then choose a job as Global Customer Program Manager at NTS in Eindhoven!
You make the impossible possible
As a Global Customer Program Manager, you represent the customer towards the different NTS sites and create a win-win situation for all parties. As first-tier contract manufacturer for large global OEM’s, we have a serious responsibility in which it is your role to exceed customer expectation. With a daily drive to optimize our customers portfolio and define programs to have the changes implemented. This means 'really' understanding the customer portfolio and its lifecycle, improve performance and initiate roadmaps & improvements over the different NTS sites globally. You develop and maintain a long-lasting, profitable relationship between NTS and our customers. You work together with customers, the Global Key Account Manager, and the different Managing Directors of the different sites, to define a successful customer roadmap and related programs. You monitor the performance of all NTS operating companies, and you are the escalation point towards the customer and Global Key Account Manager for critical problems. You translate the account plan of commercial targets to operational plans for our sites and take business case decisions after consulting major stakeholders. It’s your drive to become better and better and make the impossible possible together.
You have it in you
- You have a solid background in mechatronical development and productions and a strong personality
- You have been working in the high-tech precision business for a minimum of 10 years, preferably with an OEM or first tier supplier
- You have been working in project management, change management and business improvement for at least 5 years
- You have working experience in innovation and development
- You are willing to travel and visit the NTS sites in the Netherlands, Czech, Singapore, China and USA, and our customers all over the globe
- You have great communication skills and speak English on professional level
You are a leader with strategic insight
You are a very strong communicator, both internally and externally. You listen, recapitulate, and negotiate. You do what you say and say what you do. Over the years, you've become a leader with personal effectiveness to deal with complex issues and conflicts. You are the rare breed that combines strategic insight with result driven pragmatism. Customers satisfaction is your leading indicator for business results. You want to challenge yourself and become better and better.
At NTS we do it together
You get the opportunity to work for a successful and dynamic international business with a leading market position with competent and enthusiastic colleagues and ambitious high-tech customers in a pleasant working environment. NTS is all about collaboration. We need each other to become better and better. Our organization has a characteristically informal and friendly culture, where we all look out for each other. At NTS we highly value our employees: we actively invest in your technical and personal development, while your expertise, energy and commitment are appreciated by means of a competitive full benefit package. Drive, entrepreneurial spirit, a results-focused mind-mind set and striving to be the best, are what we aim for in everything we make and do. Of course, that's what we're looking for in you too!
Accelerate with us?
Want to make the impossible possible together? Please apply and add your resume and cover letter via the button below! For more information about this job offer please contact: Sabine van Rooij, Recruiter, firstname.lastname@example.org
NTS is all about collaboration
NTS is composed of several organizations in the Netherlands, Czech Republic, Shanghai, Singapore, and the United States. At NTS we develop, produce, assemble, and test complex (opto-) mechatronic systems and mechanical modules for large, high-tech machine manufacturers (OEMs). As a first-tier contract manufacturer, we focus on companies active in markets with high levels of product diversity, low volumes, and high complexity, such as the semiconductor, analytical and human healthcare markets, in which precision and maneuverability are paramount. NTS excels in these disciplines, advising and assisting customers in the realization of their objectives throughout the machine's entire lifecycle. At NTS we contribute to new technologies. In the supply chain of tomorrow’s technology, we make the impossible possible. In other words: Accelerating the future.